Client Experiences and Success Stories

Turning strategy and insight into measurable results.

In Auckland’s dynamic property market, success comes from vision, timing, and a keen sense of opportunity. The EK Group combines expertise, experience, and a considered approach, guiding clients and buyers with clarity and confidence. We transform potential into exceptional results, turning every property into a story that truly stands out.

From navigating challenging market conditions to delivering exceptional results with passion, professionalism, and attention to detail, these testimonials reflect the dedication and care we bring to every property sale.

At The EK Group, we do not just talk about client satisfaction: we listen. 

The world’s most respected brands know that their reputation is not defined by what they say about themselves: it’s built by what others say about them. Many agencies say their clients are satisfied. We know ours are, because they have told us. Again and again. 

Through a combination of agility, market insight, and a resolute commitment to our clients, we ensure every campaign is executed with precision and care.

Here is what some of our clients have shared about their journey with us; in their own words:

I am writing to wholeheartedly recommend Kim and Eden for their exceptional service in the recent sale of my property at 138C Paritai Drive. From our initial engagement, their professionalism, market knowledge, and dedication were evident. They provided a clear and strategic marketing plan, communicated with me transparently throughout the entire process, and skillfully negotiated to achieve an outstanding result that exceeded my expectations. What truly set Kim and Eden apart was their unwavering commitment and ability to navigate a complex sales process with ease. Their support was invaluable, and I always felt my property was in the best possible hands. I have no hesitation in endorsing Kim and Eden. They are a top team, any clients can be confident of receiving a first class experience.
Kristy and David
The EK Group, namely Kim Pausina and Eden Thomson are an exceptional partnership that goes the extra mile for their clients. Selling our family home was very efficient and the communication was top tier. With their marketing and business skills, they staged and dressed our lovely home for potential buyers and made it look even better than before. It ended up being a very easy and quick sale. We would most definitely recommend Kim and Eden to all potential sellers and buyers in the future. Thank you again for your service and insight to selling our home. The EK Group deliver on every front.
Emma Chen & Shaoxia Guo
Without a doubt, Kim and Eden are the best real estate agents we have ever dealt with. Their genuine level of care, engagement, communication, and willingness to go the extra mile was evident right from the start of the selling process - from offering valuable advice on renovating months out from selling, styling our house at no charge, marketing, and ensuring they chased every possible lead. Their level of professionalism has also been unmet by any other real estate agents we have met or used. We would recommend The EK Group to anyone interested in selling their property who wants to showcase and market their house to achieve its best possible selling price.
Andrew & Anna Kirker
Awesome twosome. Nothing is too much for these two. Eden and Kim are an awesome duo and between them their knowledge knows no boundaries.
Anne and Wayne McDonnell
I had the privilege of working with Kim and Eden on the sale of our North Shore home. It was during a perfect storm cycle in the market, with high interest rates, declining prices and very few buyers in the market for high-end properties. Kim and Eden were outstanding, they truly did everything possible to engage with buyers at a time when negotiation skills were critical. The marketing campaign demonstrated their immense attention to detail from everything through to the photographs and the copy they wrote. At all times they went well beyond what was expected from agents to help ensure the property was presented immaculately. "It was a long campaign where they showed real grit, determination, unwavering energy and displayed excellent communication skills throughout. I will very happily work with them again.
Bridget Burnett
Kim and Eden go beyond. Beyond the call of duty. Beyond the standard. Beyond the service expectations of any real estate agent. Not only did they stage our home, a complimentary service, with great style and in keeping with our furnishings and taste, The EK Group are relentless and fully committed from the first introduction and the last point of settlement, and everything in between. Both Kim and Eden delivered staying the course which at times was challenging and stressful, providing guidance and their time to ensure we got a great result despite the hurdles and the market conditions which were working against us. They treated us both with the utmost respect, kindness, and understanding. They performed with integrity, and supported us both through this transition. We are extremely happy with the performance of these two individuals - their care, loyalty, and ability to get a result despite it all really enabled the next chapter in a positive and rewarding manner. We could not recommend The EK Group highly enough and would recommend anyone considering buying or selling to talk to Kim and Eden. I will certainly reach out to them in my next real estate endeavours. Thanks so much Kim and Eden!”
Jody Burke
People, if you want the absolute best result with your property sale, don’t waste your time with other real estate companies - you need Kim and Eden! Their energy is unbelievable, their attention to detail is amazing, their professional knowledge is beyond reproach. And the best part, your wallet will thank you! We have sold two properties in Devonport with Kim and Eden and each time they exceeded all our expectations. Indeed, the second sale was so quick and so high above CV, it featured as a lead article with the NZ Herald OneRoof! They are fun and such great people to work with and we both cannot recommend Kim and Eden higher!
Paul Christian & Mandy Yeung
The EK Group Kim & Eden did an amazing job for me and my property. They have a superb eye for dressing and detailing the property and after a complete repositioning of the property with aspiration styling, they achieved a great result for me, with a sale at Auction under the hammer. I certainly recommend Kim & Eden for everyone looking for agents who really do pull out all the stops and work with enthusiasm and dedication throughout. These guys know how to hustle to get you the result you want.
James Sweetburn

Together, we connect people, opportunities, and possibilities to deliver results that matter.

Client Experiences and Success Stories

Here is what some of our clients have shared about their journey with us; in their own words:

Awesome twosome. Nothing is too much for these two. Eden and Kim are an awesome duo and between them their knowledge knows no boundaries.